IVR Solution
Offtel, IVR stands for Interactive Voice Response. It is a technology that allows a pre-recorded voice to interact with humans through voice and DTMF tones. Meaning, when you call, the voice on the other end will be computer-generated. You use your phone’s keyboard to create a certain outcome.
Features
✔ Call recording
✔ Call forwarding
✔ Call monitoring
✔ Call queue management
✔ User-friendly dashboard
✔ Customized welcome greeting
✔ Customized music-on-hold
✔ HD Voice Quality
✔ Real-time reports & analytics
✔ Professional brand image
✔ No extra hardware required
✔ Affordable pricing
✔ 24×7 free tech support
✔ Unlimited Channels
Benefits & Advantages
✔ Choose a toll-free number from our wide range of numbers
✔ Prompt activation
✔ Keep using the same number even if your business relocates
✔ Personalized customer/caller experience